On this podcast, CLOUSER discusses when failure occurs.  Host talks about what might cause failure and how to respond.  CLOUSER refers to African proverb that says “Do Not Look Where You Fell, but Where You Slipped”.  Host uses analysis of how pilots use check lists to prevent failure–SOPs in business. Host suggest 6 causes that might lead to failure. And check out this episode’s “Clouser Coda.”

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