EP  75:  Don’t Take Me for Granted

EP 75: Don’t Take Me for Granted

Maintaining long term customer relationships.  On this podcast, host CLOUSER and Heidi Bird discuss the keys to keeping customers. The keys discussed included treating customers as we like to be treated.  Keeping the same attitude and service it took to win the...
EP  74:  Net Net Worth

EP 74: Net Net Worth

On this podcast Net Worth and the importance of knowing how to calculate it.  Guest Jim Grew of the #JimGrewCompany helps shed light and give insight on the topic.  Guest shares why those thinking about selling their business should be doing the calculation.  CLOUSER...
EP 73:  Habits and Routines

EP 73: Habits and Routines

Building habits and the associated routines.  Clouser and Heidi discuss the importance of establishing habits.  Why do build habits?  How do they assist in helping us accomplish our responsibilities.  The role of living with purpose to drive the habits to establish....
EP  72:  You Are Not a Failure

EP 72: You Are Not a Failure

On this podcast, CLOUSER discusses when failure occurs.  Host talks about what might cause failure and how to respond.  CLOUSER refers to African proverb that says “Do Not Look Where You Fell, but Where You Slipped”.  Host uses analysis of how pilots use...
EP 73:  Habits and Routines

EP 71: So Now You Know

Now You Know–CLOUSER and Heidi discuss the podcast reaching a milestone. CLOUSER and Heidi talk about the history of the podcast and some of the guests they have enjoyed. Why and how the podcast began.  Host talks about upcoming podcast topics. An episode of...
EP 70:  Business Benchmarks

EP 70: Business Benchmarks

On this podcast business benchmarks.  Guest Mike Foresee and CLOUSER discuss how business owner and management can use industry averages to set benchmarks. Agencies like the RMA (Risk Management Association) are discussed.  Guest talks about the importance of...