On this podcast Clouser and Heidi discuss when events occur that are out of one’s control.  Heidi shares her experience on 911 as she was traveling home from Europe.  Heidi tells her story of how the airplane on which she was traveling was diverted to Canada for four days.  Insights on how to handle a situation when you have few choices or alternatives.  Clouser and Heidi are reminded of victims and their families, and to those lives lost in subsequent battles for freedom.  Host encourages people to keep a balanced work life schedule and priorities.