EP 65: But You Just Took a Price Increase!
On this podcast communicating a price increase. CLOUSER and Heidi talk about informing your customer about a price increase. Industry costs are rising forcing you to raise your prices. How does a vendor properly communicate this without losing a customer. Host...
EP 64: Should I Stay or Should I Go?
On this podcast, should I stay or should I go--why employees leave. CLOUSER discusses some foundational ideas on what employees are looking for. Host uses a continuing education course by Leigh Branham titled 7 Reasons Employees Leave as basis. Author Branham has...
Is Hindsight Really 20-20?
During lunch with my son and daughter, my son and I were discussing some life matters, and he was lamenting about a decision he had made, and he said “Well, Dad, you know what they say, hindsight is 20-20—easy now to see where I went wrong.” I smiled and said – “Well,...
EP 63: Your Business Story and the Dewey Decimal System
Your story and where one would find it? CLOUSER and Heidi discuss the importance of a business's story. Who is writing it? Who is telling it? Host uses the Dewey Decimal Classification system as an illustration to press point of where would we find the story. ...
EP 62: You Do Your Job I’ll Do Mine
On this podcast CLOUSER discusses people creeping into your area of responsibility. All of a sudden they are giving advice, sharing their opinions, and somehow have worked their way into "co-managing" the project. How does this happen? Is it you the employee? You...
EP 61: Hiring On A Shoestring
On this podcast CLOUSER discusses hiring on a shoestring budget. A question from a listener is the basis for the discussion. If low on cash, how can a company make themselves attractive, so a prospective employee might take an initial pay cut when coming onboard. ...
EP 60: Those Who Lift Your Boat
On this podcast CLOUSER and Heidi discuss the people with whom we surround ourselves. Who should those people be, and what characteristics should they possess. Discussion includes the pros of having good people around you, and the cons of having the wrong people. ...
EP 59: Keys to Pitching Your Business Value
On this podcast, the keys to properly pitching your business value. CLOUSER and Heidi discuss the elements that should be in your presentation to prospective and current clients. Do you have your story prepared--do you have a story? Can you state your Value...
EP: 58 The Tree to Your Business Life
On this podcast, the analogy of a tree to a business. CLOUSER and Heidi discuss the similarities of caring for a fruit bearing tree, and a business. Insights on nutritional elements for trees and being properly capitalized as a business. How pruning and maintenance...
EP 57: Planning for the Unexpected
CLOUSER talks with Jill and Gordon Viggiano, who tell their story of unexpected tragedy and what they learned in the process of recovery. CLOUSER and guests discuss the role of planning ahead as best as you can for the unforeseen and how to reassess your business and...